Live Telephone Answering Service
Our friendly live answering service operators are available to answer your phones 24 hours per day, 7 days per week. They are assisted by a state-of-the-art computer system, which presents them with detailed information about your office every time a call is received. Some of this information includes the phrase you'd like us to use when answering your phone, your address, office hours, fax number, and nature of your business. The goal is to personalize your service and sound more like your receptionist than an answering service.
Text Messaging to Your Cell Phone or Pager
Have your messages, in their entirety, texted to your cell phone or pager within seconds after our representatives hang up with your caller. It's a great way of staying in touch with your callers while at the same time eliminating having to "check-in" for messages. All cell phones and pagers are capable of receiving text messaging so make sure to ask about this efficient feature.
Have your phones ring to us all day long. Our operators can answer incoming calls, take messages and route those messages to you timely.
Message Delivery by Fax or Email
Messages can be sent to your fax machine or email address as they are received (instantly), at predetermined times (scheduled) or when you call in (on demand). The choice is yours.
Message Delivery by Pager
Messages can be sent to your digital pager after receipt of a message. Within a minute or two after our operator hangs up with your caller, the message is on its way to your paging service.
Great for screening non-emergency calls! Callers are initially answered with an automated greeting which provides them with basic information yet allows them to press "0" for an operator. As an example, "Thank you for calling Dr. Smith's office. Our office is currently closed. If this is an emergency please press zero now and a representative will assist you."
Our computer system keeps track of the most complicated on-call schedules, including those that change daily. Your schedules can be faxed to us, e-mailed to us or phoned into us as much as a year in advance!
If you prefer to speak with a representative,
click to call now 866-833-8898